Acumeni Chrome Browser Extension

Acumeni Chrome Browser Extension插件简介

Acumeni Chrome Browser Extension插件描述

Acumeni is a WhatsApp api that allows Acumeni survey customers to deploy surveys via whatsApp. This increases flexibility  customer reach.

Our aim is to aggressively grow our customer base by introducing innovative solutions  services that deliver value to our customers.


EASILY ASK ALL YOUR COMPANY’S CUSTOMERS FOR FEEDBACK

Using Acumeni companies can easily ask all customers f feedback via Interactive SMS, Interactive Voice Response (IVR)  Online communication channels.

Acumeni enables companies to request f feedback immediately after a customer engages with a company  the transaction is fresh.

Acumeni enables companies to maximise customer contact opptunities with configuration tools – that enable transaction data pulling from Business Suppt Systems, Ce Banking Applications, Customer Relationship Management Systems (CRM), Call Centre Platfms  Point of Sale Systems.


INSTANTLY FIND OUT HOW YOUR COMPANY’S CUSTOMERS WOULD LIKE TO BE SERVED BETTER ..

Using Acumeni companies can instantly obtain customer satisfaction sces (CSAT), net promoter sces (NPS)  analysed “free text” verbatim comments that show how your customers would like you … to serve them better.

Using a sophisticated artificial intelligence analytics engine that runs Natural Language Processing (NLP) analysis on received customer customer feedback, Acumeni automatically categises feedback data into customer needs, opinions  service drivers.

Enabling companies to have realtime, snapshots  trend based repts enterprisewide f effective  timely management decision making.


DRIVE YOUR COMPANY’S CONTINUOUS IMPROVEMENT EFFORTS ...

Using Acumeni companies can easily adopt a holistic enterprisewide approach to managing, moniting  improving customer satisfaction.

In today’s interconnected  highly competitive wld – making sure your company’s customers remain 100% satisfied is critical f three reasons:

Customer satisfaction is the primary driver of long term financial perfmance.
Customers are the primary source of all future positive cash flow.
It is cheaper to retain a customer than recruit a new one.
Acumeni | Outofthebox use s …
                                

Acumeni Chrome Browser Extension插件离线安装方法

1.首先用户点击谷歌浏览器右上角的自定义及控制按钮，在下拉框中选择设置。

2.在打开的谷歌浏览器的扩展管理器最左侧选择扩展程序或直接输入：chrome://extensions/

3.找到自己已经下载好的Chrome离线安装文件xxx.crx，然后将其从资源管理器中拖动到Chrome的扩展管理界面中，这时候用户会发现在扩展管理器的中央部分中会多出一个”拖动以安装“的插件按钮。

4.下载 Acumeni Chrome Browser ExtensionChrome插件v0.1.6版本到本地。

5.勾选开发者模式，点击加载已解压的扩展程序，将文件夹选择即可安装插件。

注意：最新版本的chrome浏览器直接拖放安装时会出现“程序包无效CRX-HEADER-INVALID”的报错信息，参照这篇文章即可解决