NetSupport Manager Client

NetSupport Manager Client插件简介

NetSupport Manager Client插件描述

NetSuppt Manager delivers the very latest in remote PC suppt  desktop management capabilities. Flexibility is key in the modern IT environment  adding to the products existing multiplatfm suppt capabilities, you can now remotely manage any Google Chrome OS device.

Key features when connecting to Chrome OS ‘Client’ systems include:

Environment:
A NetSuppt Manager Control communicates, via HTTP, with Google Chrome OS devices that are running the NetSuppt Manager f Chrome Client extension.   

Remote Control:
A crystal clear thumbnail of each Chrome OS Client screen can be viewed by the Control in a single view.

The Clients screen can be discreetly monited (Watch Mode)  remote controlled in real time (Share Mode).

F realtime instruction  demonstrations, the Chrome OS Client can be shown the Control (Windows  Mac) screen  in a browser tab,  in full screen mode.

The Client can also be shown an application running on the Control desktop.

Multimonit suppt – monit Chrome OS devices running multiple monits.

The Clients screen can be ‘locked’ remotely. 

Chrome OS Clients can join a text ‘chat’ session initiated by the Control.

Chrome OS Clients can receive messages sent by the Control.

Suppt Tools:
Remote Clipboard  the content of the Client’s clipboard can be remotely retrieved by the Control during a view session. Clients can also be sent a copy of the Control’s clipboard.

Request Help facility  Clients can send a request f help to a Control.

Flexibility:
PIN Connect  the Client can initiate an instant connection with a Control simply by both parties entering a matching PIN code, via a central PIN server module.

Security:
User Acknowledgement – the Client can authise each inbound connection request.

Chrome Incognito Mode:
To ensure that you maintain full control of your clients, it is recommended that you disallow Incognito Mode in the Chrome OS User Settings. This can be done centrally via Google Management Console.

Installation  prerequisites f Chrome:

This extension is provided f use by customers already who have NetSuppt Manager Remote Control f PC/Mac  those wishing to evaluate our solution. It is not a free product.

F a NetSuppt Manager Control to be able to connect  interact with Client ChromeOS devices, the NetSuppt Connectivity Server must be installed on a Windows Server; the NetSuppt Manager Control (Windows, Mac  Mobile) must be installed on the technicians computer,  the NetSuppt Manager Chrome Client extension installed onto each Chrome device.

The NetSuppt Manager Client f Chrome OS can be used with your existing NetSuppt licences already purchased (as long as you have sufficient unused licences),  additional ChromeOS only Client licences can be purchased from your NetSuppt Reseller.

Please visit www.netsupptmanager.com/chrome.asp f me infmation  a simple stepbystep guide to remotely managing your Chrome OS devices.
                                

NetSupport Manager Client插件离线安装方法

1.首先用户点击谷歌浏览器右上角的自定义及控制按钮，在下拉框中选择设置。

2.在打开的谷歌浏览器的扩展管理器最左侧选择扩展程序或直接输入：chrome://extensions/

3.找到自己已经下载好的Chrome离线安装文件xxx.crx，然后将其从资源管理器中拖动到Chrome的扩展管理界面中，这时候用户会发现在扩展管理器的中央部分中会多出一个”拖动以安装“的插件按钮。

4.下载 NetSupport Manager ClientChrome插件v1.0.3版本到本地。

5.勾选开发者模式，点击加载已解压的扩展程序，将文件夹选择即可安装插件。

注意：最新版本的chrome浏览器直接拖放安装时会出现“程序包无效CRX-HEADER-INVALID”的报错信息，参照这篇文章即可解决