Ziwo Zendesk Bridge

Ziwo Zendesk Bridge插件简介

Ziwo Zendesk Bridge插件描述

ZIWO ZENDESK Bridge Google Chrome extension provides an instant integration  ZIWO cloud contact center  ZENDESK CRM.

In one click installation, the plugin will provide instantly the following functionalities:

Popup: Greet clients with their name when they call  see all their previous recds instantly popping up automatically.
C2C Clicktocall: No me manual dialing! Just click any telephone number in ZENDESK to place a call.
Wrapup: All call histy of a client at a glance! At the end of a call, all call recdings  logs are put in a ticket attached to the client.

Whatever version of ZENDESK you may be using, ZENDESK Talk is not required.

                                

Ziwo Zendesk Bridge插件离线安装方法

1.首先用户点击谷歌浏览器右上角的自定义及控制按钮，在下拉框中选择设置。

2.在打开的谷歌浏览器的扩展管理器最左侧选择扩展程序或直接输入：chrome://extensions/

3.找到自己已经下载好的Chrome离线安装文件xxx.crx，然后将其从资源管理器中拖动到Chrome的扩展管理界面中，这时候用户会发现在扩展管理器的中央部分中会多出一个”拖动以安装“的插件按钮。

4.下载 Ziwo Zendesk BridgeChrome插件v0.0.10版本到本地。

5.勾选开发者模式，点击加载已解压的扩展程序，将文件夹选择即可安装插件。

注意：最新版本的chrome浏览器直接拖放安装时会出现“程序包无效CRX-HEADER-INVALID”的报错信息，参照这篇文章即可解决